Delivery charges

Our carriage charges are normally calculated according to basket contents as follows:

UK mainland

Most instruments, accessories, & books £3
Free over £50
Large items
(Tubas, most digital pianos, whiteboards, most orchestral percussion etc.)
£15 for first item
£10 for each subsequent item
Extra large items
(Double basses, heavy orchestral percussion, digital grand pianos etc.)
£30 for first item
£25 for each subsequent item
Acoustic pianos Free ground floor delivery
Call us for more complicated deliveries

Northern Ireland & Channel Islands

Most instruments, accessories, & books £3.50
Large items £25 for first item
£15 for each subsequent item
Extra large items £35 for first item
£30 for each subsequent item
Acoustic pianos Call us for a quote

Europe

Books & sheet music 10% of basket total
min £5 - max £25
Most instruments & accessories 12.5% of basket total
min £17 - max £40
Large items £50 for first item
£25 for each subsequent item
Extra large items £75 for first item
£50 for each subsequent item
Acoustic pianos Call us for a quote

Rest of World

Books & sheet music 10% of basket total
min £9 - max £25
Most instruments & accessories 12.5% of basket total
min £25 - max £60
Large items, Extra large items, Acoustic pianos Call us for a quote

If your basket contains items from more than one of these categories, you will be charged a blended rate (usually equivalent to the highest individual carriage charge). Some extremely large and built-to-order products are shipped direct from the manufacturer and are subject to further surcharges (see individual product pages for more information).

Orders paid before 3pm are normally despatched the same day subject to availability. If you need something in a hurry, we can normally organise next day delivery on products we have in stock. Call us for a quote.

Couriers are contracted to deliver to doorsteps and should not be expected to carry things into your home. When heavy items are delivered on a pallet, it should be noted that we cannot easily transport these up steps or kerbs. If you think this might be an inconvenient means of delivery, please inform us at the time of placing your order and we will try to make other arrangements.

If you have any questions send us an email at sales@chamberlainmusic.com or give us a ring on 01428 658806.