Our services to schools

Chamberlain Music was formed in 1990 and has grown over the past three decades to become one of the foremost music education suppliers in the UK.

We have over forty staff based mainly in Haslemere, Surrey. Many of our staff are experienced musicians, with a wealth of experience both in schools and in professional performance.

Our 2020/2021 education catalogue

Our showrooms and offices

We are based in Haslemere, Surrey, UK, where we have a large showroom and offices for our marketing department, education sales, publishing, accounts, and distribution teams.

Our warehouse and distribution centre

Our 22000 sq.ft warehouse is situated in the Kings Road Industrial estate, just 500 yards from our showroom and offices and connected by a peer to peer fibre connection.

We have two raised internal loading bays, piano workshops and piano frame spray shop, temperature controlled acoustic instrument storage facility, and modern distribution packing department. We have a team of ten experienced warehouse staff booking stock in and shipping goods to all across the UK and further afield.

Musical knowledge and experience

Chamberlain Music employs talented musicians, skilled technicians, and music industry experts. We're delighted to share our collective knowledge with customers whenever the opportunity arises.

Whether you are a solo musician, an orchestra, or an educational institution, our staff are always here to help.

Our services to international schools

We are a leading supplier to the education sector and have provided instruments and equipment to almost every educational institution in the UK, more than 20,000 schools. In recent years we have gained many new customers from further afield including many British international schools in Europe, the Middle East, North Africa, and the Far East.

Setting the standard for order fulfilment

Our fulfilment and dispatch operation has been developed and refined over many years.

We work extremely hard to make sure every order possible is processed and dispatched on the same working day. Order tracking and email notification is all part of the service.

Every item is scanned on entry and exit and we have CCTV that monitors all booking in and as items are placed in cartons before shipping to our customers. This minimises the chances of human error and ensures near perfect accuracy!

FREE storage and call off service

When you don't have the space at school it's reassuring to know we have ample space in our modern and secure warehousing facilities. This means you can still take advantage of our amazing bulk discounts, and we can forward your goods whenever they are needed. Contact us for more details.

Warehousing and consolidation: a real one-stop shop!

We can offer a consolidation service where schools can make purchases from various suppliers in the UK but ship the complete order in a single part or full container load from our warehouse in Haslemere. You can use your own shipping agents and freight management or leave it all to us to arrange.

Our team

We employ talented musicians, skilled technicians, and music industry experts, and we're delighted to share our collective knowledge and skills with customers whenever the opportunity arises.

Our sales department, managed by Jon Caton, includes specialists in piano, woodwind and brass, stringed and plucked instruments. When you contact our sales department, you can be certain that you will receive sound advice. We like to think that the test of a good supplier is the after-sales service - ours is second to none.

Purchasing

We manufacture and purchase musical instruments from over twenty countries and increasingly from Latin America and the Caribbean, the Middle East, South Asia, and the Far East.

Our team goes to great lengths to purchase products from ethical and cost effective sources. Transportation costs and taxes can affect the bottom line so we take care to order efficiently, minimising hidden costs. We are committed to sustainable procurement, taking into account the impacts of environmental, economic, and social factors along with price and quality. We are working with the help of our supply partners to minimise our purchases of single use plastics (SUPs) and are always looking to source better and more sustainable choices for our products.

Chamberlain Pianos

Dominic Barnett, our piano and keyboard sales manager of ten years, is committed to providing the best possible advice towards making those all-important piano purchases. His friendly professional approach offers guidance and assurance.

There are so many variables in choosing a piano, mellow or bright tone, heavy or light touch and plenty of personal preferences. We have a team including a polyester expert and a number of skilled technicians who bespoke prepare every piano for optimum performance. Today's marketplace is incredibly competitive and we aim to give sound advice as well as the very best possible prices.

Sheet music and publishing

With more than 50 years combined experience in music publishing and sheet music, Neil, Holly, and Andy have an unrivalled wealth of knowledge allowing Chamberlain Music to provide a valuable and independent service to teachers, choirs, and orchestras.

We are the preferred supplier for many of the UK's specialist music schools. Our team are able to carry out research, suggest specific titles and source difficult to find scores and editions. We are happy to go the extra mile to help schools, teachers, choirs, orchestras, and bands to find that all important score and the service is free of charge.

Buy instruments without paying the VAT!

The Assisted Instrument Purchase Scheme (AIPS) enables pupils at LEA schools and Academies to purchase instruments without paying VAT. This means that pupils will only pay the discounted ex-VAT price quoted on our website or in the education catalogue.

Although some schools or LEAs may charge a small admin fee, the savings can be substantial, especially on larger, more expensive instruments. For more information please click here.

Rent to own options for schools and colleges

Duet - Rent with the option to own. Why not make your budget go even further, by spreading the cost of large purchases over a number of years?

Whether you want to replace all the pianos in your music department, invest in a new recording studio or ICT suite, or expand the range of instruments in your school band or orchestra, Rent to Own can give you access to them now! And at the end of rental period - you own the equipment. For more details please call our sales department today.

Instrument rent-to-buy from only £7.50 per month!

AFFORDABLE – instruments available from as little as £7.50 per month.

FLEXIBLE – cancel anytime after 3 months into the plan and return the instrument to us.

PRACTICAL – complete the plan and the instrument is yours to keep.

You can complete the application instore, on this site anywhere you see the duetshop logo, or directly with our partners at www.duetshop.co.uk Once the plan is set up and your first payment is made, you can take the instrument away with you! Or, if you are completing the process online you will soon receive an email confirming the order. In a few days, the instrument will arrive at your door, set up and ready to play. Brand new instruments at spectacular prices! For more details please call our sales department today.

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