Maintenance and repairs

Transparent pricing and no hidden costs

Very often, costs associated with maintaining an instrument can spiral out of control. How can you really be sure that you are paying a fair price for work undertaken?

At Chamberlain Music, we pride ourselves in being different – Not only do we have fixed prices for all common repairs, but quotations for more complicated jobs are agreed before work begins.

Our customers always know where they stand and there are no nasty surprises once a job is completed.

Skilled luthiers and instrument technicians

Our repair and maintenance staff have all trained at the finest academic institutions and are all experts in their fields.

As well as being musicians themselves, they’re passionate about the work they do and delight in giving advice and guidance to customers, ensuring instruments are well cared for and meeting their playing potential.

One-to-one consultancy, free of charge

Getting reliable advice on instrument care and repair can be a real challenge these days.

Many companies use middle-men to deal with customers, they then speak to the person carrying out the work. Unsurprisingly, this can lead to all sorts of problems.

That’s why with our service, you’ll always deal directly with the person working on your instrument, so there’s no danger of anything being lost in translation.

From setups to expert repair

It’s important to find good technicians when it comes to complicated repairs. Similarly, a correct set-up is vital, instruments sound better, are more responsive to the touch of the musician, and will have a longer life.

At Chamberlain Music, we understand that musicians don’t just want their instrument to be well looked after by people who know what they are doing, but for every job to be delivered on time and to the agreed budget.