About us

Chamberlain Music was formed in 1990 and has grown over the past three decades to be one of the foremost music education suppliers in the UK today. We have around fifty staff based mainly in Haslemere, most of whom have a practical interest in one area of music or another.

Our showrooms and offices

We are based in Haslemere, Surrey, UK, where we have a large showroom and offices for our marketing department, education sales, publishing, accounts and distribution teams.

Our warehouse and distribution centre

Our 22000 sq.ft warehouse is situated in the Kings Road Industrial estate, just 500 yards from our showroom and offices and connected by a peer to peer fibre connection. We have two raised internal loading bays, piano workshops and piano frame spray shop, temperature controlled acoustic instrument storage facility, and modern distribution packing department. We have a team of ten experienced warehouse staff booking stock in and shipping goods to all across the UK and further afield.

Our service to international schools

We are a leading supplier to the education sector and have provided instruments and equipment to almost every educational institution in the UK, more than 20,000 schools. In recent years we have gained many new customers from further afield including many British International schools in Europe, Middle East North Africa, and the Far East.

Our international catalogue

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Setting the standard for order fulfilment

Our fulfilment and dispatch operation has been developed and refined over many years.

We work extremely hard to make sure every order possible is processed and dispatched on the same working day. Order tracking and email notification is all part of the service.

Every item is scanned on entry and exit and we have CCTV that monitors all booking in as items are placed in cartons before shipping to our customers. This minimises the chances of human error and ensures near perfect accuracy!

FREE storage and call off service

When you don’t have the space at school it’s reassuring to know we have ample space in our modern and secure warehousing facilities. This means you can still take advantage of our amazing bulk discounts, and we can forward your goods whenever they are needed. Contact us for more details.

Warehousing and consolidation – a real one-stop-shop!

We can offer a consolidation service where schools can make purchases from various suppliers in the UK but ship the complete order in a single part or full container load from our warehouse in Haslemere. You can use your own shipping agents and freight management or leave it all to us to arrange.

Our team

We employ talented musicians, skilled technicians, and music industry experts, and we’re delighted to share our collective knowledge and skills with customers wherever the opportunity arises.

Our sales department, managed by Jon Caton, includes specialists in piano, woodwind and brass, stringed and plucked instruments. When you contact our sales department, you can be certain that you will receive sound advice. We like to think that the test of a good supplier is the after-sales service – ours is second to none.

Purchasing

We manufacture and purchase musical instruments from over twenty countries and increasingly from Latin America and the Caribbean, The Middle East, South Asia, and the Far East.

Our team goes to great lengths to purchase products from ethical and cost effective sources. Transportation costs and taxes can affect the bottom line so we take care to order efficiently minimising hidden costs. We are committed to sustainable procurement, taking into account the impacts of environmental, economic, and social factors along with price and quality. We are working with the help of our supply partners to minimise our purchases of single use plastics (SUPs) and are always looking to source better and more sustainable choices for our products.

Chamberlain Pianos

Dominic Barnett, our piano and keyboard sales manager of ten years, is committed to providing customers with the best possible advice towards making those all-important piano purchases. His friendly professional approach offers guidance and assurance.

There are so many variables in choosing a piano, mellow or bright tone, heavy or light touch and plenty of personal preferences. We have a team including a polyester expert and a number of skilled technicians who bespoke prepare every piano for optimum performance. Today’s marketplace is incredibly competitive and we aim to give sound advice as well as the very best possible prices.

Sheet music and publishing

With more than 50 years combined experience in music publishing and sheet music, Neil, Holly and Andy have an unrivalled wealth of knowledge allowing Chamberlain Music to provide a valuable and independent service to teachers, choirs and orchestras.

We are the preferred supplier for many of the UK’s specialist music schools. Our team are able to carry out research, suggest specific titles and source any difficult to find scores and editions, we are happy to go the extra mile to help schools, teachers, choirs, orchestras, and bands to find that all important score and the service is free of charge.

We have around 50,000 books in stock available for same day despatch.

Our brands

Over the years we have curated a range of in-house brands including Chamberlain Music, Percussion Plus, Octopus ukuleles, Tom & Will, and Musisca.

Percussion Plus are leading manufacturers and suppliers of high-quality handmade percussion instruments for the UK and export markets. The company was established in 1987 in Market Harborough and continues to manufacture a number of products in our Leicestershire workshop. Over the last 30 years, the brand has earned a reputation for reliability and exceptionally good value for money. We pride ourselves on our high musical standards too, insisting upon the best possible tone and most accurate tuning possible for every instrument we manufacture.

We’re particularly proud of our popularity in the education sector and have a passion for designing instruments for young musicians. Our distinctive Classic red box xylophones and glockenspiels have become essential purchases for schools around the world, and our Colour and Play series of primary percussion and Wak-a-tubes are now a staple in primary schools everywhere.

But that’s just the beginning! Our vast inventory includes top quality percussion instruments of all shapes and sizes, for players of all ages and standards.

In March 2017 Percussion Plus was bought by Frederick Hyde Ltd., owners of Chamberlain Music. This has allowed Percussion Plus to concentrate on design and production whilst Chamberlain Music, along with key education partners, market and supply our products to schools and teachers worldwide.



Distribution

Our export and distribution side to the company imports and distributes a number of popular brands to UK education suppliers and retailers – our brands include Nuvo Instruments, Panyard, IZZO Samba percussion and Manhasset music stands.

Of course we stock all leading named brands, whatever you want – we can provide!