Chamberlain Music

We're looking for a highly versatile full-time in-house Graphic Designer to join our company during an exciting period of growth and expansion.

Based in Haslemere, Surrey, Frederick Hyde Ltd comprises a number of commercial entities – all operating in the musical instrument retail/distribution sector. We have a large showroom, a busy internet mail order business, a gig bag company, an instrument import and distribution company and a percussion manufacturing business.

Reporting directly to the Managing Director and working closely with heads of departments, the key tasks of the Graphic Designer will be to:

• Produce printed marketing material
• Produce sales support material (PDFs, price lists)
• Produce 'enhanced listings/adverts' that appear in our bi-annual 200+ page catalogue
• Photograph products (and re-touch images using Photoshop)
• Support product design processes by producing mock-ups of products under development
• Produce in-house forms, communications etc
• Produce graphics for social media
• Create logos and branding for new product lines
• Design exhibition material (roller banners and large exhibition stands)
• Design (mainly e-commerce) websites
• Work with front and back-end developers to create highly usable and functional e-commerce websites
• Produce graphics for website promotions
• Managing and updating existing websites (Wordpress and FTP experience would be good)
• Manage a Junior Graphic Designer
• And any other graphic design support that the company needs!

Key skills required:

• Excellent working knowledge of Adobe Photoshop, Illustrator & Indesign
• Apple Mac experience
• Creative flair in use of typography, layout and colour
• Experience of producing designs from brief through to production, artwork and print
• Experience of producing exhibition materials
• Photo manipulation, retouching and image background-removal using Photoshop
• Experience of web design (ideally ecommerce) and working with front and back-end developers
• Experience of (or at least evidence that you have skills in) designing usable, responsive ecommerce websites
• Basic HTML and CSS knowledge and experience
• An understanding and interest user experience and making websites easy and intuitive to use
• Experience of – or a keen desire to integrate – user-testing as part of the website design process
• Basic digital photography
• Excellent time management and organisational skills
• Ability to extract a solid brief, ask the right questions and understand the scope of projects
• The ability to manage multiple projects at the same time
• Meeting deadlines, attention to detail
• A proactive, can-do, approachable attitude
• Management of junior staff

A salary package commensurate with skills and experience is on offer for the right person.

Please apply by emailing to design@frederickhyde.com your CV and either a link to your online portfolio or a link, (Google Drive, WeTransfer etc) for us to download a PDF that shows a selection of your work. Please include URLs of any websites you been involved in and state your level of involvement.

We're looking for a versatile full-time in-house Junior Graphic Designer to join our company during an exciting period of growth and expansion.

Based in Haslemere, Surrey, Frederick Hyde Ltd comprises a number of commercial entities – all operating in the musical instrument retail/distribution sector. We have a large showroom, a busy internet mail order business, a gig bag company, an instrument import and distribution company and a percussion manufacturing business.

Reporting directly to the Graphic Designer, the key tasks of the Junior Graphic Designer will be to:

• Produce printed marketing material
• Produce sales support material (PDFs, price lists)
• Photograph products (and re-touch images using Photoshop)
• Upload product photographs to websites
• Produce in-house forms, communications etc
• Produce graphics for social media
• Produce graphics for website promotions
• Managing and updating existing websites (Wordpress and FTP experience would be good)
• And any other graphic design support that the company needs!

Key skills required:

• Excellent working knowledge of Adobe Photoshop, Illustrator & Indesign
• Apple Mac experience
• Creative flair in use of typography, layout and colour
• Experience of producing designs from brief through to production, artwork and print
• Photo manipulation, retouching and image background-removal using Photoshop
• Basic HTML and CSS knowledge and experience
• Basic digital photography
• Excellent time management and organisational skills
• The ability to manage multiple projects at the same time
• Meeting deadlines, attention to detail
• A proactive, can-do, approachable attitude

A salary package commensurate with skills and experience is on offer for the right person.

Please apply by emailing to design@frederickhyde.com your CV and either a link to your online portfolio or a link, (Google Drive, WeTransfer etc) for us to download a PDF that shows a selection of your work. Please include URLs of any websites you been involved in and state your level of involvement.

Full time - immediate start

We are looking for a full-time backend developer to join the team in the Haslemere offices (though remote workers will be considered), and mastermind the creation of a collection of web applications during a period of rapid growth and expansion for the company.

You will be expected to code a variety of database driven e-commerce websites and content management areas using programming frameworks and languages of your choice, integrate them with existing systems where necessary, and work closely with the design and frontend team to bring the pages to life. You will also work with the data team to ensure that all workflows involved in the day-to-day running of the sites operate at optimum efficiency.

This would be an exciting blank-slate opportunity for a passionate young developer to make their mark on the web, but is just as well suited to a wise old hand looking for an interesting project. Django, Ruby on Rails, Node.js - the choice is yours. Experience with online retail and an interest in music is desired, but the most important thing is that you eat and drink code!

Please send you CV to media.admin@frederickhyde.com and include links to examples of your previous work along with a brief description of your level of involvement and technologies used in each. A very generous salary package is available to the right person.

Full time - immediate start

The Tom & Will sales office is responsible for the distribution of a range of brands within the music trade in the UK and worldwide. Many of our product lines have particular appeal in the music education sector. The smooth running and competent functioning of the Tom & Will sales office are crucial to the continued expansion and success of the company. A flexible and creative approach to the work will ensure that the range of distribution products grows both in popularity and diversity.

The successful applicant will be working with a team of four at the head office in Haslemere, Surrey, processing orders and providing administration support to the sales manager in relation to trade and retail custom.

Applicants must have:

• A confident and professional manner on the phone, in writing, and in person
• Enthusiastic team work and interpersonal skills
• Excellent time management and organisational skills
• A commitment to high standards of customer service
• Good computer skills including a working knowledge of Microsoft Office software
• A background in sales is also advantageous!

Applicants must have:

Great interpersonal skills

The ability to work as part of a dynamic and versatile sales team

Fantastic written and spoken English

Good computer knowledge

A working knowledge of music, musical instruments and notation

The role will include:

Speaking directly with decision makers, to promote our product and to maximise any sales opportunities that may arise

To administer and process any sales accurately, to respond to emails and answer telephone queries

To focus on customer service and to maintain good customer relations

To report directly to the Sales Manager

The successful applicant must have:

Good IT skills and computer knowledge

Good English language and grammar skills

Polite and helpful customer service

Able to work to deadlines

A keen eye for detail

Sales / target-driven attitude

Applicants must have:

Good, general musical knowledge

Great interpersonal skills

An eye for detail

Fantastic written and spoken English

Good computer knowledge

Retail experience would be an advantage, but not essential. Full on the job training will be given.

The Role:

To assist in the general day to day running of our busy retail operation

To deal, face to face, with customers

To respond to emails and answer telephone queries in a timely and polite manner

To focus on customer service and to maintain good customer relations at all times

To report directly to the Sales Manager/Showroom manager